All products are supplied subject to Fibrous Plaster Ltd (the Company) Terms and Conditions of Sale unless otherwise agreed in writing as below.
It is the Buyer’s responsibility to ensure that the goods ordered are suitable for the Buyer’s purpose.
The goods are considered to be accepted and shall be dispatched at the buyer’s risk, even if the shipment is free. All possible risks are considered to be passed to the buyer at the time of acceptance as defined here above.
All circumstances such as force majeure, all kinds of accidents, general or partial strikes, lock-out, lack of transport, general or partial fire at the premises of the seller, etc, relieve the seller of his responsibilities.
Unless the buyer has an approved credit account all goods must be paid for in advance. Our credit terms are strictly nett 30 days from date of invoice. Any discrepancy against an invoice, must be reported in writing to the seller within 3 days from receipt of the invoice.
We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details.
All prices quoted are subject to VAT at 20%.
In case of non-payment within 30 days after a written notice of default, the amount of the invoice shall be increased ex officio by 15% and a minimum of £50.00 (pounds).
The goods remain in the ownership of the seller until full payment. This implies that the buyer is not entitled to give the goods in pledge or use them as a security. The buyer shall notify the seller without delay of seizure, theft, or any other circumstance that may affect the seller’s rights to the goods. In case of non payment on due date, the buyer is obliged to return the goods to the seller on first demand.
Any delay in payment obliges the buyer, ipso jure and without further notice, to pay legal interest in commercial affairs from the date of expiration onwards. In case of non payment, the seller shall be entitled to cancel all current orders and to claim the balance due or to demand the restitution of the goods.
The buyer shall carry out a thorough inspection of the goods within 72 hours of delivery and shall notify the Seller within this time of any defects which a reasonable examination would have revealed. The Buyer shall not be entitled to reject the Goods in whole or in part after such date.
Delivery charges quoted only apply to UK orders and “Internal Architecture” products. Deliveries outside the UK or for “External Architecture” products will incur extra costs. Please contact us for quotes on delivery rates.
Goods are despatched for delivery by independent carrier. Under no circumstances does Fibrous Plaster Ltd accept any liability for any consequential loss caused by lost or late delivery of goods, however caused.
No goods can be returned without prior agreement. The cost of returning any goods to our warehouse is strictly for the buyers account.
A re-stocking fee of 20% of the total value of the goods will be charged if the Seller (Fibrous Plaster Ltd) is not notified within 10 days of receipt of goods of the intention to return.
The seller shall not be liable for damages assessed after acceptance of the goods, except when the buyer establishes proof that the damage is due to a defect in materials or workmanship. In any case, the liability of the seller is limited to a period of one (1) year and, to the choice of the seller, to replacement of the goods or refunding of the concerned goods.
In no event shall the seller be liable for any damage due to improper use, bad installation, improper maintenance or negligence by the buyer or any third party.
Orders for all products listed within our “External Architecture” range are classified as a “Special Order” under the terms of the Distance Selling Regulations (2000). These goods cannot be returned, except by special arrangement.
The laws of England and Wales govern any agreement.